Getting IT Help
Some of you may be wondering if you can still get personalised on-site IT Support during all the closures and restrictions related to the COVID-19 Pandemic?
The short answer is YES, we are still operating and will continue to provide support with precautions.
Rest assured that our Technicians carry Anti-Bacterial wipes and Hand Sanitiser and Face Masks for their own safety and to reduce the chance of spreading the virus. We can not provide these protective measures for your use, you will need to have your own.
The 1.5m distance and no handshaking will also be adhered to in compliance with Government guidelines. Please do not take offence. Politeness does not pose a safety risk, so that will continue as normal.
We would ask that you provide a clean and safe environment, should we be required to conduct a service call at your home or business.
We would encourage all our Clients to load the Federal Government’s COVIDSafe App onto their mobile phone and we’re happy to help if needed. All of our Technicians have the App and it will ensure you will be contacted should something go wrong. Keeping everyone safe is a priority for us.
As we are a mobile service, we can not use the South Australian Government mySAGOV QR code scan option, however, we would encourage everyone to download the App and use it where offered. If you require assistance with installing and activating this App, please ask us.
If you are concerned with having a Technician call on you personally, please advise us and we can offer the following alternative services.
- Phone Support
- Workshop Repairs (We will still need to collect equipment)
- Remote Support (Computer and Internet must be functioning)
If you have any questions, please call 087221 2641